Privacy Policy

This Privacy Policy explains how Alpine Hub LLC ("Alpine Hub", "we") collects, uses and protects personal information when you visit alpinehubfavorites.com or buy from us. Alpine Hub is an online store offering a curated selection of outdoor and alpine-inspired products, such as hiking and camping accessories, insulated bottles, backpacks, blankets and cozy items for cold days. Effective date: 2026-10-23.

Who we are

Alpine Hub LLC, registration 2025-001849830, 19700 HICKORY TWIG WAY APT 706, SPRING, TX 77388. Contact: [email protected] · +17865749305.

We are the company responsible for the personal information described in this policy. If you have any question about your data, you can reach us by e-mail, by phone or by mail at the address above.

Information we collect

Information you give us: your name, e-mail, phone, and shipping and billing address when you place an order, create an account, sign up for e-mails or contact customer support.

Information collected automatically: device type, browser, IP address, pages and products viewed, items added to cart, referring ad or website, and cookies and similar technologies.

Information from payment processors: confirmation that a payment was approved. We do not store full card numbers on our systems.

How we use it

We use your information to process and ship your orders, send order confirmations and tracking updates, handle returns and refunds, answer your questions, improve our website and product selection, and prevent fraud.

With your consent where required, we also use it to send marketing e-mails about new products and to measure and improve our advertising. You can unsubscribe from marketing e-mails at any time using the link in each message.

Analytics cookies

We use Google Analytics to understand how visitors use our website, for example which pages are viewed and how visitors move through the store. Google Analytics uses cookies and similar identifiers. You can learn more or opt out using the Google Analytics Opt-out Browser Add-on provided by Google.

Advertising cookies and pixels

We advertise on Google, Meta (Facebook and Instagram), TikTok and native ad networks (such as Taboola, Outbrain and NewsBreak). To measure ad performance and show relevant ads, we use the following technologies:

Google Ads remarketing and conversion tracking cookies, which let us show our ads to people who have visited our website and measure purchases that come from ads.

The Meta Pixel and the Meta Conversions API. The Conversions API sends website events, such as page views, add-to-cart actions and purchases, from our server to Meta. Contact details such as your e-mail or phone may be included in hashed form for ad matching.

The TikTok Pixel, which measures visits and purchases that come from TikTok ads.

Cookies and pixels from native ad networks (Taboola, Outbrain and NewsBreak), which measure clicks and conversions from content recommendation ads.

We do NOT send health information, information about any personal condition, or any other sensitive information to any advertising platform. The data shared relates only to website activity and shopping events.

Your cookie and ad choices

You can block or delete cookies in your browser settings. You can opt out of interest-based ads in each platform's ad settings: Google Ad Settings, Meta's Ad Preferences, TikTok's ad personalization settings, and the opt-out pages of Taboola, Outbrain and NewsBreak. You can also use industry tools such as the Digital Advertising Alliance opt-out page. Blocking some cookies may affect certain website features, such as the shopping cart.

Sharing

We share information only with providers that help us operate the store, such as hosting, payment processing, shipping carriers, e-mail delivery and analytics. We also share it when required by law or in connection with a business transfer.

We do not sell your personal information.

Your rights

Depending on where you live (including California and other U.S. states), you may request access, correction, deletion, portability, and opt out of targeted advertising. Write to [email protected]. We may need to verify your identity before completing your request.

We will not discriminate against you for exercising your rights.

Retention, security and children

We keep information only as long as needed for the purposes above, such as order records, warranty or return handling, and legal or tax obligations. We protect it with reasonable technical and organizational measures.

Our website is not directed to children under 13 and we do not knowingly collect their information. Purchases on our website are intended for adults aged 18 or older.

Changes and contact

We may update this policy. The effective date above shows the latest version.

Questions: [email protected], +17865749305, 19700 HICKORY TWIG WAY APT 706, SPRING, TX 77388.